Tanglin Vessel
46 Kim Yam Road
River Valley, Singapore 239351
Phone: +65 6738 2914
Email: [email protected]
Our Commitment to Data Protection
At Tanglin Vessel, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal data when you interact with our website and services. We are committed to complying with Singapore's Personal Data Protection Act (PDPA) and maintaining the highest standards of data security.
By using our website or services, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand how we protect your information.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
Submit contact forms or inquiry requests
Subscribe to our newsletter or market intelligence reports
Engage our consulting services
Correspond with us via email or phone
Participate in surveys or feedback requests
This may include your name, email address, phone number, company name, job title, and any information you choose to include in your messages to us.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
IP address and device identifiers
Browser type and version
Operating system and device type
Pages visited and time spent on each page
Referring website or source
Click patterns and navigation paths
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. For detailed information about our cookie practices, please refer to our Cookie Policy. You can manage cookie preferences through your browser settings or our cookie consent tool.
How We Use Your Information
We process your personal data for the following purposes:
Service Delivery: Responding to inquiries, providing consulting services, delivering market intelligence reports, and fulfilling contractual obligations
Communication: Sending service updates, responding to your questions, providing technical support, and sharing relevant industry insights
Website Improvement: Analyzing usage patterns to enhance user experience, optimizing content, and improving service delivery
Marketing: Sending newsletters, service announcements, and promotional materials (only with your consent, and you may opt out at any time)
Legal Compliance: Meeting regulatory requirements, enforcing our terms, and protecting our legal rights
Security: Detecting and preventing fraud, abuse, and security incidents
Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:
•Service Providers: Trusted third-party vendors who assist us with website hosting, email communications, analytics, and payment processing. These providers are contractually obligated to protect your data and use it only for specified purposes.
•Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
•Business Transfers: In connection with any merger, sale, acquisition, or transfer of business assets, subject to confidentiality requirements.
•With Your Consent: When you explicitly authorize us to share your information with specific third parties.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
• SSL encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
Organizational Measures
• Staff training on data protection
• Confidentiality agreements
• Data breach response procedures
• Regular policy reviews
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain industry-standard protections.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your personal information, we will securely delete or anonymize it. Retention periods vary depending on the type of data and the purpose for which it was collected, typically ranging from one to seven years for business records and communications.
Your Rights and Choices
Under Singapore's Personal Data Protection Act (PDPA) and other applicable laws, you have the following rights:
Access
Request copies of your personal data we hold
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal data, subject to legal retention requirements
Objection
Object to processing of your data for certain purposes
Data Portability
Receive your data in a structured, commonly used format
Withdraw Consent
Withdraw consent for processing where we rely on consent as legal basis
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable laws.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete such information.
International Data Transfers
Your personal data may be transferred to and processed in countries outside Singapore. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.
Questions or Concerns?
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us. We will respond to your inquiry within a reasonable timeframe.