Terms & Conditions

Legal Compliance

You agree to comply with all applicable laws, regulations, and ordinances when using our website and services. This includes but is not limited to:

• • Singapore's Personal Data Protection Act (PDPA) and applicable data protection regulations
• • Intellectual property laws and copyright protections
• • Business registration and licensing requirements applicable to your operations
• • Industry-specific regulations governing coffee businesses in your jurisdiction

Prohibited Activities

You expressly agree not to:

• • Use our website or services for any unlawful purpose or to solicit unlawful activities
• • Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• • Infringe upon or violate our intellectual property rights or the intellectual property rights of others
• • Submit false, inaccurate, or misleading information
• • Upload viruses, malware, or any code of a destructive nature
• • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• • Attempt to impersonate another person or entity
• • Use any automated system or software to extract data from our website

Account Security and Confidentiality

When engaging our services, you agree to:

• • Maintain the confidentiality of any proprietary information, methodologies, or insights shared during engagements
• • Not disclose confidential business information to competitors or third parties without authorization
• • Use delivered materials and recommendations solely for your internal business purposes
• • Notify us immediately of any unauthorized use of materials or breach of confidentiality

Age Restrictions

Our services are intended for business use by adults. You must be at least 18 years old to use our website or engage our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding agreements.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• • Warranties regarding accuracy, reliability, or completeness of content
• • Warranties that our services will be uninterrupted, timely, secure, or error-free
• • Warranties regarding specific business outcomes or financial results from our consulting services

Limitation of Liability

To the maximum extent permitted by applicable law, Tanglin Vessel and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• • Loss of profits, revenue, or business opportunities
• • Business interruption or operational delays
• • Loss of data, goodwill, or reputation
• • Cost of procurement of substitute services
• • Any other intangible losses

Our aggregate liability for any and all claims arising out of or relating to these Terms and Conditions or our services shall not exceed the total amount paid by you to Tanglin Vessel in the twelve months preceding the claim.

Professional Advice Disclaimer

Our consulting services provide business guidance and recommendations based on industry knowledge and analysis. However, we are not providing legal, financial, or accounting advice. Implementation decisions are made at your sole discretion and risk. We recommend consulting with appropriate licensed professionals for legal, financial, or regulatory matters.

Force Majeure

We shall not be liable for any failure to perform our obligations where such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, civil unrest, government actions, telecommunications failures, or power outages.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

You agree to submit to the exclusive jurisdiction of the courts located in Singapore for the resolution of any disputes arising out of or relating to these Terms and Conditions or our services. Any legal action or proceeding must be brought in the courts of Singapore.

Dispute Resolution Procedures

In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions:

• 1. The parties agree to first attempt to resolve the matter through good-faith negotiations
• 2. If informal resolution is unsuccessful within 30 days, either party may pursue mediation
• 3. If mediation does not resolve the dispute, the matter may proceed to formal legal proceedings

Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be severed from these Terms and Conditions, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and Terms of Service, constitute the entire agreement between you and Tanglin Vessel regarding the use of our website and services, superseding any prior agreements or understandings.

Waiver

No waiver by Tanglin Vessel of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign or transfer these Terms and Conditions at our sole discretion without restriction or notice.